DiDi to and from the airport in Australia
DiDi drivers collect riders only in an airport's designated rideshare pickup area. Airport fees and tolls are added to the fare, and you request the ride when you are ready rather than pre-booking.
Getting picked up at the airport
Airports run their own rules for rideshare. DiDi's guidance to drivers is to collect riders only in the designated rideshare pickup or holding area, which most Australian airports have. As a rider:
- Collect your bags first, then request the ride, so the driver is not waiting.
- Follow the terminal signs to the rideshare pickup area. If the signs are unclear, check the airport's website.
- Set your pickup pin inside that area, since that is where the driver has been told to collect riders.
- Match the car and driver photo before getting in (safety).
The driver waits 5 minutes free; after that the waiting fee of $0.55 per minute starts (fares).
Going to the airport
DiDi Australia does not take advance bookings. For an early flight, open the app a little before you need to leave, check the fare estimate and request the ride. If you travel with a lot of luggage or a group, choose Max for a larger vehicle (ride types). For long airport runs in cities where it is available, DiDi Travel with driver offers is another option (negotiate).
What an airport ride costs
The fare is worked out like any other DiDi trip: base, distance and time fares plus GST. Airport rides can also carry:
| Charge | Notes |
|---|---|
| Airport fee | Not subject to the Dynamic Pricing multiplier |
| Tolls | Added automatically after the trip; not shown in the estimate |
| State Government Transport Levy | Where the state charges one |
| Dynamic Pricing | Applied at busy times to base, time, waiting and distance fares |
The fare breakdown in My Trips lists each item, and the tax invoice is there too for work travel (tax invoice).
Velocity Points on airport rides
If you have linked a Velocity Frequent Flyer or Virgin Australia Business Flyer account, airport rides earn 1 point per $1 of eligible spend like any other ride. The airport fee, tolls, GST and any discount are excluded from eligible spend. Choose which account earns before you book. Details in promo codes.
For drivers: airport trips and queues
- Accept the airport terms: drivers only receive airport requests after accepting the airport's terms and conditions in the DiDi Driver app under Settings, Legal.
- Use the holding area: wait in the designated rideshare holding area and do not leave the queue, or you lose your place.
- Short trip priority: if you take a short trip from the queue (actual distance 12 km or less) and return to the airport within 12 hours, you go into a priority queue.
- Brisbane Airport: drivers need an E-Tag from Linkt, RTA, RMS or Eway Interlink to pick up there.
More in driver requirements and the driver app.